Welcome to The Manhattan Technologies. These Terms and Conditions govern your use of our website, www.premiershelves.co.uk, and the products and services offered through it. By accessing or making a purchase from our website, you agree to comply with and be bound by these terms.

1. General

This website is operated by The Manhattan Technologies, registered in Colombo, Sri Lanka.

We reserve the right to update, modify, or replace any part of these Terms and Conditions without prior notice. It is your responsibility to check this page periodically for updates.

2. Use of Website

You agree to use this website only for lawful purposes.

You are prohibited from using the website for fraudulent, harmful, or unauthorized activities.

We reserve the right to refuse service or terminate accounts at our discretion.

3. Product Information

We strive to provide accurate descriptions, specifications, and images of all products. However, minor variations may occur.

Pricing and availability are subject to change without notice.

All prices are listed in Sri Lankan Rupees (LKR) and include applicable taxes unless stated otherwise.

4. Order Acceptance

Once an order is placed, you will receive an order confirmation via email or WhatsApp.

We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspicion of fraudulent activity.

You agree to provide accurate billing and shipping information for your order.

5. Payment Terms

We accept online payments, bank transfers, and Cash on Delivery (where applicable).

All payments must be completed before the order is processed and dispatched.

Refunds for eligible orders will be processed to the original payment method as per our refund policy.

6. Delivery

We offer islandwide delivery through authorized couriers. Delivery timeframes vary based on location.

Standard processing time is 7 days from the payment confirmation date. Expedited shipping may be available upon request.

Once the order is shipped, we are not responsible for delays caused by courier services or external factors.

Delivery terms are further detailed in our Delivery Policy.

7. Returns and Refunds

Returns are accepted if the item is defective, damaged, or not as described, subject to our Refund and Returns Policy.

The product must be returned in its original packaging and condition.

Refunds will be issued after inspection of the returned item.

8. Warranty

All products come with a 1,2,3 -year warranty covering manufacturing defects. Warranty claims must be made within the specified warranty period. (Warranty is calculated based on a 360-day year.)

Warranty does not cover physical damage, misuse, or unauthorized repairs.

9. Limitation of Liability

The Manhattan Technologies is not liable for indirect or consequential damages arising from the use or inability to use the products purchased.

All products are sold “as-is” unless otherwise specified.

10. Privacy

We respect your privacy and are committed to safeguarding your personal information.